If you receive a message saying “Some of the photos are already uploaded to the Photo Organizer. Find out below which ones,” the photo is already stored on your account. Click the photo, and then “Info” to see its location.
If the error message “Some of the files you are uploading have an invalid file format and have been removed from the list. Only JPG/JPEG and PNG files can be uploaded. See which files here,” it will unfortunately not be possible to upload this file.
The following files are accepted:
- JPG/JPEG or PNG-files.
- The files must be at least 640 x 480 pixels.
- The files must be less than 25 MB.
- Colour profile must be sRGB (not CMYK or any other)
If you receive another error message while uploading photos to Minnebanken, feel free to take a screenshot of the error message and send it to our customer center.